Pricing Plans for Every Business
Whether you're a small business or a large enterprise with complex needs, Lumen AI has a solution tailored to your call volume and budget.
Included features:
- Up to 500 call minutes per month
- Basic appointment scheduling
- Business hours customer support
- FAQ handling & common inquiries
- Standard support
Perfect for:
Small businesses, local shops, restaurants, salons, and service providers needing basic call assistance.
Everything in Business, plus:
- Up to 1,000 call minutes per month
- Advanced appointment scheduling
- Integration with common CRMs
- Basic analytics dashboard
- Payment processing capabilities
- Weekend & after-hours coverage
- Basic call routing capabilities
- Priority support
Perfect for:
Growing businesses, medical practices, real estate firms, IT services, and companies with moderate call volumes.
Everything in Professional, plus:
- Unlimited call minutes
- Enterprise CRM/ERP integration
- Advanced compliance modules
- Enhanced analytics dashboard
- Sophisticated call routing & IVR
- Custom industry-specific modules
- Complete White-glove onboarding
- Complete audit trails & reporting
- Dedicated account management
Perfect for:
Call centers, healthcare networks, financial services, insurance companies, and any organization with complex needs.
Return on Investment
Business Plan ROI
Small businesses typically see ROI through:
- Freed staff hours (no missed calls)
- Improved customer satisfaction
- Reduced missed appointments
- Lower operational costs vs. hiring staff
Professional Plan ROI
Growing businesses typically benefit from:
- Increased call conversion rates
- Streamlined payment collection
- Better lead qualification & routing
- Efficient CRM integration & data
- 24/7 availability without overtime
Enterprise Plan ROI
Enterprise clients typically save through:
- Reduced staffing costs
- Eliminated training & turnover costs
- Improved compliance & fewer violations
- Scaling without infrastructure costs
Frequently Asked Questions
How do I choose between Business, Professional, and Enterprise plans?
Business ($149/mo) is ideal for small companies just getting started with AI voice agents. Professional ($349/mo) suits growing businesses with moderate call volumes. Enterprise is perfect for organizations with complex needs, high-volume calls, or specific compliance requirements.
What's implementation time like?
For Enterprise, expect a few weeks to a couple of months for a thorough build-out. For Business, we can go live in as little as 1-2 weeks with a streamlined setup process.
Can I start with Business and upgrade to Enterprise later?
Absolutely. As your business grows, we'll seamlessly migrate your configuration and call flows to an Enterprise plan with additional features and capacity.
Do all plans include the same level of support?
No. Business plans include standard support, Professional plans include priority support, and only Enterprise plans include white-glove onboarding with dedicated account management and customized solutions.
Are there any hidden fees or long-term contracts required?
We believe in transparent pricing. While we offer discounts for annual commitments, month-to-month options are available. There are no hidden setup fees or unexpected charges.