Alchemy AI Presents
Turn Call Overhead into Opportunity with Lumen AI
Deliver 24/7 world-class phone support at a fraction of the cost.
With unwavering compliance and unlimited scalability, you can be free to focus on what truly matters.
Seamless integration with your existing CRM, Payment, and Telephony Systems
Try Lumen!
Experience our AI Voice Agent that delivers world-class support at a fraction of the usual cost. Talk to our specialized greeting agent who will demonstrate our capabilities and answer your questions.
Request a Call
Experience Next-Gen Voice AI
Natural conversations with cutting-edge AI that understands context, handles complex inquiries, and delivers exceptional customer experiences.
Key Features
Unlimited Scale and Unmatched Efficiency—Focus on What Really Matters
CORE
High-Performance AI
Lightning-fast advanced voice capabilities ensure callers feel heard and assisted by a knowledgeable representative.
Global Reach
Multi-language capabilities with worldwide calling with over 18 different languages supported.
Compliance & Security
Automatically delivers required scripts (FDCPA, HIPAA, TCPA, GDPR) and safeguards sensitive data with encrypted interactions.
BUILD
Call Transfer
Seamlessly transfer calls to the right department or staff member as needed.
Smart Knowledge Integration
Automatically sync websites or documents to keep your AI agent up-to-date with your latest business knowledge.
IVR Navigation
Ability to press digits to navigate IVR systems when calling other businesses.
DEPLOY
Batch Calling
Seamlessly handle hundreds of inbound and outbound calls with batch calling.
Verified Phone Numbers
Prevent being marked as spam with verified caller identification.
Branded Call ID
Display your brand name on caller ID for higher answer rates.
MONITOR
Call Analysis
Out of the box analysis of call outcomes, sentiment, and performance metrics.
Deep Business Insights
Custom analytics to shape better customer journeys.
Fault Detection & Fallback
Intelligent system monitoring detects issues in real-time with automatic fallback to ensure continuous operation and zero dropped calls.
Solutions for Every Business
Discover how Lumen adapts to your industry needs with powerful integrations
INDUSTRIES
Healthcare
Financial Services
Insurance
Logistics
Home Services
Retail & Consumer
Travel & Hospitality
Debt Collection
USE CASES
Lead Qualification
Customer & Technical Support
Reception & Concierge
Payments & Billing
Sales & Outreach
Collections & Renewals
Appointment Booking
Surveys & Feedback
INTEGRATIONS
Cal.com
Custom LLM
Make.com
Twillio
Vonage
n8n
Go High Level
Calendly
How It Works
We transform routine customer interactions into high-value engagements—elevating service, reducing costs, and securing compliance through AI-driven automation.
01
Discovery
Our experts partner with you to understand every nuance of your operations—from sales pipelines to customer support protocols.
02
Design
Our team creates custom AI call flows tailored to your business needs and existing systems.
03
Implement
We develop and fine-tune Lumen to interact flawlessly with your CRMs, ERPs, appointment schedulers, and other tools.
04
Optimize
Our white-glove approach extends beyond deployment: monitor performance, analyze call data, and refine processes so your agents perform at their best.
White-Glove Implementation
When we say "white glove," we mean it. Our team handles your entire journey:
Quick to integrate, easy to update. Start seeing ROI in weeks, not months.
Enterprise-Grade Call Deployment
Unwavering Compliance, 24/7 Scalability—No Overtime, No Hassle
Reliable and Stable
With average 99.99% uptime and effortless fallback capabilities, your call operations continue without interruption.
Professional Call Identity
Maintain your business identity with polished, on-brand AI interactions that ensure customers feel heard and valued—improving satisfaction and loyalty.
Universal Phone System Integration
Seamlessly works with your existing phone system - RingCentral, Twilio, Vonage, and more
High-Volume Call Management
Enable simultaneous customer calls with our high-volume call management system
Trust & Compliance
Lumen is built on top-tier infrastructure with robust data encryption and compliance protocols (HIPAA, SOC2, PCI-DSS) for total peace of mind.
Accurate & Battle Tested
Our calls are battle tested through a rigorous QA process to achieve upwards of 95% accuracy and ensure they are of the highest quality.
See how businesses across industries are achieving real results with Lumen
View Customer Success Stories